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Casper Mattress Reviews 2020
Top 10 | Best and Worst Mattresses

Casper Mattress Reviews 2020

Mattress Reviews
Read Time: 8 minutes

If you’re on the search for a new bed, you’ve likely heard of the Casper brand. Known for its fun advertisements and quality products, Casper is one of the leading online mattress brands. In less than two years, Casper became a 100 million dollar company— they must be doing something right! Before you buy a Casper mattress, read our guide for details about the different models they carry, the materials they use, and what Casper mattress reviews have to say.

Company Background

Casper hit the market in 2014 as one of the first direct-to-consumer mattress companies. They were a hit from the get-go. On the first day their website went live, they ended up selling six weeks worth of inventory by the end of the day. By the end of their first month, they’d made their first one million dollars.

Casper’s catchy advertising is seen all over social media and on TV, making their brand hard to miss. In their cute advertisements, they aim to make mattress shopping a fun, unique experience. In an industry full of pushy salespeople, Casper revolutionized how people buy beds by offering a bed-in-a-box mattress shipped directly to your doorstep.

When they first debuted, they sold only their Casper mattress. As years went on, they introduced the Esssential and the Wave, two other mattresses. Then, in 2019, Casper released hybrid versions of their Casper and Wave beds. After the wild success of their mattresses, Caper started selling other bedroom accessories, such as nightstands, bed frames, duvets, a sunrise alarm, and even a Casper dog bed.

Since they opened, Casper has been featured in popular publications such as Time, Good Housekeeping, and Architectural Digest. Even though their mattresses are primarily sold online, Casper has showrooms in various US states and at select Target stores nationwide.

Their mattresses are made right here in the United States, specifically, in Pennsylvania and Georgia. In the next section, we’ll talk about what materials they use in each one of their mattresses.

Casper Mattress Types & Materials

Casper sells five mattresses: The Essential, The Casper, The Wave, as well as the Casper Hybrid and Wave Hybrid. After the popularity of their first bed, Casper decided to introduce a budget-friendly version of their first bed, the Essential, and a more luxurious model, the Wave. Then, expanded further offering hybrid versions of the Wave and the Casper.

In all of their mattresses, they use both memory foam and polyurethane foam, or poly-foam. Poly-foam and memory foam are similar. The main difference between the two is that memory foam has viscoelastic properties. The viscoelastic properties of memory foam are what gives it the ability to contour to your body. In their hybrid beds, Casper includes a pocketed coil system.

All of their materials are CertiPUR-US certified. Meaning, they’re free from ozone depleters, heavy metals, formaldehyde, PBDE, TDCPP, or TCEP flame retardants. They’re also regulated by the Consumer Product Safety Commission Low VOC emissions for indoor air quality. Below, we’ll break down the specific materials used in each mattress.

casper mattress reviews

The Casper

The original model contains four layers: a comfort layer made from poly-foam, a layer of pressure-relieving memory foam, a zoned support layer, and a durable support layer.

  • The cover of The Casper is made from a blend of polyester, lycra, and spandex. It’s easily removable for convenient cleaning.
  • The first layer of the mattress, the comfort layer, is open-cell poly-foam. By using open-cell poly-foam, they aim to increase the breathability of this bed— reducing your chance of sleeping hot. The comfort layer is designed to contour to your body, giving it a plush feel.
  • Below the comfort layer is a layer of memory foam. The density of both of these layers is 3.5 pounds per foot (PCF). Unlike the comfort layer, this layer is designed to relieve pressure points. By adding another memory foam layer, your hips and shoulders have more room to sink in the mattress, alleviating pressure points. Taking this point into consideration, the Casper mattress is an excellent choice for side sleepers.
  • Next, is the zoned support layer. Casper added this poly-foam layer to their beds to promote your spine’s natural alignment. There’s softer foam in the areas your body needs to sink in, such as your shoulders, and firmer where your body needs support, such as your torso.
  • The final layer is of their durable poly-foam. The function of the core of the mattress is to support the layers and sleeper above, as well as provide edge support. By using a denser foam for their base, they improve the lifespan of their mattresses and reduce the chance of sags or indentations from developing after regular use.

Overall, the Casper is 12 inches in height. Reviews of the mattress mention it feels like a good balance between soft and firm, or 5.5 out of 10 on the firmness scale. On their website, they state the Casper is their most popular model.

essential casper mattress reviews

The Essential

After the success of their original mattress, they released a more budget-friendly option. The Essential mattress has three layers: a poly-foam comfort layer, a memory foam pressure-relief layer, and a support layer made from poly-foam.

  • The cover of the Essential mattress is made from polyester. Like the Casper mattress, the cover of this mattress is removable, as well.
  • The first layer is 2 inches of poly-foam. Just like the top layer of the Casper mattress, the softer poly-foam used for the top layer of this model should contour to your body and feel plush to the touch.
  • The next layer, the pressure relief layer, is 1.5 inches of memory foam. Memory foam has pressure-relieving abilities most poly-foam does not. As their website states, this layer supports pressure points and cradles curves.
  • The core layer of the Essential is made of 4.5 inches of poly-foam with a density of 1.8 pounds per foot. It is below average thickness for a core layer, meaning it may not be the most durable foundation.

As the name suggests, this mattress contains only the essentials you need in a bed: a comfort layer, a support layer, and a base to support the mattress.

Overall, this mattress is only 11 inches tall. Reviews of this mattress mention it’s a firmer bed, rated a 7.5 out of 10 on the firmness scale. If you’re a stomach or back sleeper, you’ll probably be comfortable on this bed. However, if you’re a side sleeper, you may find the Essential is not the most comfortable option because it does not allow your shoulders and hips to sink far enough into the bed to relieve pressure points.

If you’re looking for a supportive, firm mattress for a low price, the Essential is worth considering. If you’re on a budget and not so sure the Essential is the best bed for you, read our other guide to find the best mattress for the money.

the wave casper mattress reviews

The Wave

The Wave is their newest, most luxurious model featuring five layers and a humidity-fighting cover. The layers include a Comfort Flo foam layer, a breathable latex foam layer, a pressure-relieving memory foam layer, a layer of resilient foam infused with supportive gel, and a durable foam base.

  • Luxury starts at the cover of this mattress. In addition to using polyester in their cover, featured in the Essential and the Casper, the cover of the Wave is made from a blend of polyester, rayon, and wool. Wool is a material known to wick away moisture, so this cover should be truly humidity-fighting and keep you comfortable and dry while you sleep. Rayon has very thin fibers, meaning it is a more breathable material. Using rayon in the cover increases the breathability of the fabric.
  • The first layer of the mattress is their soft Comfort Flo foam, made from poly-foam. Casper designs their Comfort Flo foam to be very soft, so you should sink right into this soft foam layer.
  • Directly below the first layer of foam, is a layer of latex foam. Latex foam has a bouncier feel than memory foam or poly-foam; therefore it is more responsive. By including this layer of latex foam in their bed, Casper hopes to reduce your risk of sinking too far into this mattress. Additionally, latex is more breathable than poly-foam or memory foam, so this layer is especially good at dispersing heat out of the mattress.
  • Below the layer of latex foam, is a layer of memory foam. The pressure-relieving layer should contour to your body as you sink in the bed. By contouring to your joints, it relieves pressure points.
  • Next, is a layer of high-resiliency foam infused with zone support gel. The firm support gel infused into this layer supports your body at 33 particular points, promoting a healthy spine. Specifically, the zone support of this layer prevents your hips from sinking too far into this mattress, a significant factor for stomach and side sleepers.
  • Last, is a layer of firm support foam. Not only is the core of the mattress designed to support the entire mattress above, but this core also has contoured channels in it to provide extra pressure relief.

The Wave is rated a 6.5 out of 10, or medium-firm, on the firmness scale, and stands 13 inches tall. By the design of the Wave, it should have a plush feel, without feeling so soft that you feel like you’re sinking into the bed.

Casper’s Hybrid Beds

Casper makes two hybrid beds that are very similar in design to their original models. Let’s talk about their differences.

Both of these models contain all of the same layers we just discussed, however, in the Casper hybrid, they replace their core layer of dense poly-foam with a pocketed coil system; and in the Wave, they replaced their base layer including contoured channels with a pocketed coil system. Pocketed coil systems provide targeted pressure relief and enhanced motion isolation. Plus, the space between the coils allows for air to easily flow in and out of the mattress, improving the overall breathability of the bed.


For this article, we’ll be basing our prices off of Queen sizes.

  • Their budget-friendly option, the Essential, is $600.
  • The price of the flagship model, the Casper, is $995.
  • Their more luxurious model, the Wave, is $2,250.
  • The Casper Hybrid costs $1,495.
  • The Wave Hybrid is priced at $2,695.

Additionally, Casper frequently runs mattress sales. Waiting to buy until their mattresses go on sale could save you a few hundred dollars.

Sleep Trial & Warranty Information

Casper offers its customers a 100-night sleep trial with each of their mattresses. By providing a sleep trial, it allows customers to buy online and try the bed in their home.

If you find during your sleep trial the Casper mattress you picked is not the best choice for your sleep needs, you can return it for a full refund. Casper offers risk-free, free returns; so, if you decide against keeping it, they’ll pay for a courier to pick up the unwanted mattress from your home, and either donate it locally or have it recycled.

After the sleep trial is over, Casper backs their mattresses with a 10-year limited warranty. Should your mattress become defective during the first ten years after you purchase, Casper will either repair or replace it free of charge to you. You will, however, be required to ship it back to them in the event of a repair. Casper will cover the shipping charges associated with sending the mattress back to them.

For your mattress to be considered defective, it must have either a visible sag or indentation of at least 1-inch, a physical flaw in the material of the mattress causing cracks or splits, or a manufacturing defect in the zipper preventing you from being able to zip the cover back up.

Casper Mattress Reviews

Overall, the Casper brand receives great reviews. Customers mention their mattresses sleep cool, quiet, and transfer little to no motion. Reviews suggest the Essential is a quality mattress for a budget-price, while others state the Wave’s price is a little too high.

Both the Casper and the Wave score reasonably well in comfort for all types of sleepers, while it seems the Essential is mostly fit for back sleepers.

Casper is also known for having exceptional customer service. Customers mention having their customer service issues taken care of promptly and conveniently. Buying, and if needed, returning, a mattress isn’t always easy; Casper makes the experience better by offering hassle-free returns, and in some cities, free removal of your old mattress.

We hope our guide has helped you determine whether or not a Casper bed is right for you. If not, browse our other mattress reviews to decide which bed is best for you.

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